How do I turn off notifications?

While we recommend that you leave game notifications turned on so you will not miss out on important updates and special notices with gifts,...

Report a Bug - Troubleshooting

Many game performance issues (i.e., loading, crashing, missing features, sync-ing of the game) can be resolved with one of the following ste...

Mobile technical requirements

For the Cozy Life game app to work well, your device needs to meet the following requirements: CPU: Qualcomm Snapdragon 845, Kirin 810 ...

How do I save my progress?

Cozy Life can be played with Guest Login only.Your game progress is saved on your device. If you reinstall the app or change the device, the...

How can I find my Account ID?

We might ask you for your Account ID in order to assist you with your request.To find your account ID:Open the Game Settings by tapping on t...